Islamic Attire |
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Selection of affordably priced Abayas and jilbabs in custom lengths
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ADD PHOTOS
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Selection of affordably priced Abayas and jilbabs in custom lengths. Clothing is made to order. Customer service is very responsive through email to questions about products. Added on March 21, 2012 and last updated 10 years ago |
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ADD YOUR REVIEW OF ISLAMIC ATTIRE
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NR I ordered 20 abayas from Islamic attire. Firstly, 2 abayas did not arrive with the order - and to date they have not refunded the money for them. 5 of the abayas were nice - but there were various problems with the rest. Either the stitching was bad, or the fabric patches used were different from the pictures shown on the website, or the necklines were cut too wide causing it to slip off the shoulder. The quality of the chiffon used was also not great. I would not have minded any of the above except that they refused to get back to me with regards to exchanging or refunding the items. I have sent almost 20 emails to them - but they have not responded. The fact that they would reply promptly before I paid, leads me to believe that they are now deliberately ignoring me. I am very upset as I spent almost $800 (including shipping, currency conversion and money transfer costs)... and all I have to show for it is a box of sub-standard abayas sitting in the corner of my room. I entered the transaction in good faith and am merely expecting a smidge of professional courtesy in the form of an email acknowledging my complaint and advising me as to whether I can exchange the abayas or get a refund. This is so sad considering that Islamic attire is meant to be dealing in Islamic wear...and yet has shown none of the business etiquette that a Muslim company should show!
I hope that no one else is as disapointed as I am... Posted on September 7, 2012 |
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NR Customer service is horrible. They never answer the phone, never return phone calls or reply to emails. I have not received my order. It has been almost a month. Supposedly my order has been shipped almost a week ago, but I was given an invalid tracking number, so I cannot track it to be sure. I left several messages and emails, but they do not answer me back. Is that how you conduct business? Shame on you. Posted on June 1, 2012 |
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